We don't watch you play

Ferric is a line of music instruments made by Ferric Instrument Works in San Diego, California. This policy covers the apps, this website, and the mailing list. It is written to be read, not to be survived.

The instruments

The apps collect nothing. There is no analytics package, no telemetry, no crash reporter, no advertising identifier, no third-party SDK of any kind. There is no account, and there is no Ferric server for your data to go to, because we do not run one.

• Audio never leaves your device. Microphone and instrument input are processed on the device, in the moment. Nothing is uploaded.
• S–7 records nothing at all. The tuner listens and shows you a pitch. It does not keep what it heard.
• Your recordings and presets are your files. They live in your device's storage and, where you enable it, in your own iCloud container — which is Apple's service and your account, not ours. We cannot see inside it.
• The apps work fully offline. No license check, no phone-home, no server call. If this shop shut down tomorrow, everything you own would keep working.

What the App Store tells us

When you buy from Apple, Apple is the seller. They give us anonymous, aggregate sales and download counts — units by country, that kind of thing. We never receive your name, email, or payment details, and there is no way for us to connect a purchase to a person.

This website

The site is static files on Cloudflare Pages. There is no analytics and there are no advertising or tracking cookies. Cloudflare keeps standard edge logs — IP address, user agent, which file was requested — for security and abuse prevention, as any web host does. We do not build profiles from them and we do not sell anything to anyone.

The S–7 page has a working tuner in it. If you press MIC, your browser asks your permission and the audio is analysed in the page, on your machine. Nothing is recorded, and nothing is transmitted. Deny the permission and the page runs a demo instead.

The mailing list

If you give us your email address, we use it to send bench notes and release news, and nothing else. The list runs on Buttondown, who process it on our behalf.

• Double opt-in — you confirm before you are on it.
• Unsubscribe in one click, in every message.
• We never sell, rent, or share the list.
• Ask us to delete you and we delete you.

Children

The instruments are rated 4+ and are safe for anyone, because they collect nothing from anyone. We do not knowingly collect personal information from children — or, for that matter, from adults.

Your rights

Under the GDPR, the CCPA and similar laws you have the right to know what is held about you, to get a copy, and to have it deleted. In our case the answer is short: unless you joined the mailing list, we hold nothing about you at all. If you are on the list, write to us and we will show you the record or delete it.

Changes

If this policy changes we will update the date at the top, and material changes go out on the mailing list. We will not quietly start collecting things.

Contact

Questions about any of this: privacy@ferric.works. General help lives on the support page.